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Welcome Tenants!

We take great pride in the homes that we represent. It is important to us to provide the very best service we can to those who choose to lease a home with us. We strive to remove any worry you may have about the home you are moving into and our goal is to make things easy and stress free. Allstar features only quality homes and does this by performing regular maintenance schedules on all our homes so that you can be assured that you are moving into a good home.

Some excellent features are provided to our tenants. You will love the convenience of the tenant portal available 24/7. Monthly rent payments can be paid online and work orders for maintenance requests can be placed quickly and conveniently.

These are just a few of the many things you can count on and enjoy when you rent a home with Allstar Management:

  • 24 hours a day 365 days a year secure tenant portal
  • Online maintenance requests
  • Pay rent securely online
  • Prompt communication from our full-time office staff.
  • Licensed realtors for all your questions (learn about the path to buy).
  • Emergency hotline available 24 hours a day, 365 days per year.

Submit a Maintenance Request

Please log into your Tenant Portal to report a maintenance issue. Once logged in, you can submit a new maintenance request and view the status of any previous requests. Requests are reviewed Monday to Friday from 9am to 5pm.

If you have an emergency, please call (216) 505-0227


Pay Your Rent Online

It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link.

Don't have an account?

It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link. Learn more. Get Started

Already have an account?

Click the button below to be taken to the Tenant Portal login page. Login


Once you've signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history


Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. Plus, you get the added benefit of not having to write checks, address envelopes, or buy stamps.


In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Cash Payments

Need to pay with cash? Click on one of the logos below for a location that will accept your monthly rent payment.